WORK ORDER MANAGEMENT

Manage Every Work Order in One Place

Whether it's a reactive issue, a scheduled PPM, or a compliance-related inspection, Nhance Work Order Management helps you manage it all.

ONE PLATFORM TO MANAGE YOUR WORK ORDER

Full Visibility. Total Control.

Create work orders manually, from alerts, or via automation rules. 
Assign them to internal teams or vendors, monitor progress in real time, attach assets and documents, and log every update — with SLA tracking, approvals, and full audit trails.

COMPLETE WORK ORDER CONTROL

From Reactive to Resolved — Without the Hassle

Nhance streamlines your work orders. We swap outdated paper trails and guesswork for precision tools, bringing accuracy and control to your operations.

Flexible Work Order Creation

Log requests manually, via alerts, mobile app, or QR scans.

Smart Assignment

Auto-route tasks based on job type, role, and shift timing.

SLA Monitoring

Track timelines, trigger breach alerts, and escalate delays.

Approval Workflows

Set multi-step flows for inspections, budgets, or reviews.

Attachment Support

Add photos, checklists, manuals, or voice notes to tasks.

Asset & Location Tagging

Link work orders to specific equipment or areas.

Templates & SOPs

Use pre-built templates with steps and checklists for recurring tasks.

Closure & Communication

Enable comments, capture signatures, and geo-tagged completions.

Flexible Work Order Creation

Log requests manually, via alerts, mobile app, or QR scans.

Smart Assignment

Auto-route tasks based on job type, role, and shift timing.

SLA Monitoring

Track timelines, trigger breach alerts, and escalate delays.

Approval Workflows

Set multi-step flows for inspections, budgets, or reviews.

Attachment Support

Add photos, checklists, manuals, or voice notes to tasks.

Asset & Location Tagging

Link work orders to specific equipment or areas.

Templates & SOPs

Use pre-built templates with steps and checklists for recurring tasks.

Closure & Communication

Enable comments, capture signatures, and geo-tagged completions.

EVERYTHING FLOWS INTO ACTION

One Workflow. Many Triggers.

Nhance's 4-stage workflow is designed for flawless service. It systematically guides each task, ensuring every step is covered and no service gap ever occurs.

EVERYTHING FLOWS INTO ACTION

One Workflow. Many Triggers.

Nhance's 4-stage workflow is designed for flawless service. It systematically guides each task, ensuring every step is covered and no service gap ever occurs.

1

Create & Classify

Log work orders manually, via mobile, alerts, or PPM—with priority, asset, zone, and SLA tags.

2

Auto-Assign Tasks

FIXO routes jobs to the right technician or vendor based on role and availability.  

3

Track & Complete

Monitor progress, add attachments, and close with geo-tagged photos and signatures.

4

Report & Review

Feed data into SLA dashboards, audit logs, and compliance reports.

MAKE SERVICE DELIVERY VISIBLE, ACCOUNTABLE, AND MEASURABLE

No More Chasing Work Orders

Nhance transforms service management by providing real-time visibility, automated assignments, and clear tracking, boosting your team's productivity.

Clear Task Ownership Across Teams & Sites

Faster Execution with Seamless Task Flows

Audit-Ready Logs with Full Traceability

Stronger Accountability in Every Facility Operation

Clear Task Ownership Across Teams & Sites

Faster Execution with Seamless Task Flows

Audit-Ready Logs with Full Traceability

Stronger Accountability in Every Facility Operation

WORK ORDERS THAT PLUG INTO YOUR ECOSYSTEM

Connected Tasks. Unified Ops.

WORK ORDERS THAT PLUG INTO YOUR ECOSYSTEM

Connected Tasks. Unified Ops.

Nhance links work orders to FIXO (execution), Asset Management (history), PPM (scheduled jobs), and Vendor Systems - creating one unified service hub.

REACTIVE, PLANNED, OR COMPLIANCE — ALL COVERED

Tailored for Every Facility Team

REACTIVE, PLANNED, OR COMPLIANCE — ALL COVERED

Tailored for Every Facility Team

Every department has distinct operational needs. Nhance flexibly adapts, ensuring its features precisely align with your unique requirements across all areas of your organisation.

SEE HOW SMART WOS IMPROVED PERFORMANCE

More Jobs, Less Chaos

Discover the impact of Nhance firsthand. See how industry leaders leveraged our solution to redefine and elevate their operations, achieving unparalleled efficiency and growth.

POWERED BY NHANCE CONNECTED PORTFOLIO INTELLIGENCE PLATFORM

Meet Maverick: Your AI for Smarter Buildings

POWERED BY NHANCE CONNECTED PORTFOLIO INTELLIGENCE PLATFORM

Meet Maverick: Your AI for Smarter Buildings

Maverick is Nhance’s agentic AI designed to support every service across your building portfolio. Built on the open-architecture Context Model Protocol (CMP), it understands the full context of your spaces - who’s using them, how they perform, and what they need next.

With dedicated AI agents for energy, maintenance, workplace experience, and more, Maverick turns building data into real-time action.

MANAGING TASKS JUST GOT SMARTER
Work Order FAQs
MANAGING TASKS JUST GOT SMARTER
Work Order FAQs
  1. Can anyone create a work order?

    Yes — with role-based access: admins, supervisors, and authorised requestors.

  2. Does it support mobile usage?

    Absolutely — create, assign, and complete WOs via the Nhance FIXO app.

  3. Can I attach documents or photos?

    Yes — add supporting files, images, SOPs, and voice notes.

  4. Can a WO be linked to an asset?

    Yes — tag it to an asset, location, or vendor.

     

  5. Does it track SLAs?

    Yes — with breach alerts and auto-escalation if needed.

  6. Can I customise approval flows?

    Yes — define multi-step approvals based on cost, category, or zone.

  7. Does it support recurring tasks?

    Yes — especially useful for PPM and AMC schedules.

  8. Can I view team workload and status?

    Yes — dashboards show open, in-progress, overdue, and closed jobs by person/team.

  9. How do I assign external vendors?

    Through linked vendor accounts with task visibility and SLA tracking.

  10. How long does it take to set up?

    A basic work order system can be deployed in under 1 week.

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NEWSLETTER SUBSCRIPTION

Smarter Spaces. Smarter Updates.

Subscribe to get inspiring stories, product updates, and insights on how technology is transforming the way we experience buildings.