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Nhance – Digital Buildtech Pvt Ltd.

USER FEEDBACK

Real-Time Feedback. Real Impact.

Feedback should lead to action. Quick, focused input helps teams improve services as they happen.

FROM RESTROOM RATINGS TO CAFETERIA REVIEWS

Tap. Rate. Improve.

Place Nhance QR codes across your spaces — in washrooms, cafeterias, meeting rooms, lobbies, and more. 

Each scan launches a lightweight form customised to the service or space. Ratings and suggestions are instantly logged, routed to the right team, and visualised on dashboards for action.

FROM RESTROOM RATINGS TO CAFETERIA REVIEWS
Tap. Rate. Improve.

Place Nhance QR codes across your spaces — in washrooms, cafeterias, meeting rooms, lobbies, and more. 

Each scan launches a lightweight form customised to the service or space. Ratings and suggestions are instantly logged, routed to the right team, and visualised on dashboards for action.

EVERY TOOL TO CLOSE THE FEEDBACK LOOP

Designed for Response, Not Just Collection

Make collecting feedback effortless for users. Empower your team with powerful tools for immediate, impactful action.

Zone-Specific Feedback

Every QR is mapped to its specific location.

Customisable Forms

Use stars, emojis, yes/no, or text feedback.

Instant Routing

Feedback tagged and assigned to the correct team.

Anonymity Option

Encourage honesty with optional anonymity.

 Response Tracking

View issue resolution times and status.

 Feedback Heatmaps

Visualise patterns across space and time.

 Historical Trends

Compare service quality over weeks or months.

 Notification Alerts

Auto-flag poor ratings or repeated complaints.

Anomaly Detection

Spot issues early with AI-driven insights.

 

Simulation Engine

Model “what-if” scenarios for energy, occupancy, and asset loads.

Digital Handover

Capture design-to-operation data for lifecycle traceability.

 

FOR BUILDINGS THAT LIVE AND LEARN

Built for the Living, Learning, Evolving Building

With live data, layered insights, and powerful simulations, get a clear picture of what’s working, what needs attention, and where there’s room to improve.

Live System Sync

Real-time integration with BMS, IoT, and energy systems.

3D Spatial Modeling

Navigate your building virtually for immersive operations.

Contextual Data Layers

Overlay IAQ, occupancy, energy, and asset data.

Setpoint & Alert Mapping

Visualise and control thresholds within the twin.

Anomaly Detection

Spot issues early with AI-driven insights.

 

Simulation Engine

Model “what-if” scenarios for energy, occupancy, and asset loads.

Digital Handover

Capture design-to-operation data for lifecycle traceability.

 

Anomaly Detection

Spot issues early with AI-driven insights.

 

Simulation Engine

Model “what-if” scenarios for energy, occupancy, and asset loads.

Digital Handover

Capture design-to-operation data for lifecycle traceability.

 

FAST FEEDBACK. FASTER RESPONSE.

From Scan to Action — in 3 Steps

Never miss valuable input again. Nhance’s frictionless process guarantees all feedback is received and acted upon, ensuring no comment falls through the cracks.

data
01
Scan

User scans the QR code placed in a physical space

 

sync
02
Rate & Submit

Quick form for rating + optional comments

 

layers
03
 Trigger & Track

Data logged, assigned, and visible in dashboards

 

data
01
Data Mapping

Integrate sensor feeds, equipment tags, and system protocols.

sync
02
3D Model Integration

Sync spatial geometry with real-time building data.

layers
03
Data Layering

Enrich the model with live sensor and system performance overlays.

dashboard
04
Visualisation & Control

Navigate spaces, detect anomalies, and take action — all from one digital interface.

DON'T JUST COLLECT — RESOLVE, IMPROVE, REPEAT

Feedback That Closes the Loop

Implement an effective feedback system and see the difference. Gain measurable benefits in improved services, higher engagement, and stronger customer loyalty.

Effortless Feedback for Employees & Visitors

Proactive Issue Resolution for FM & Admins

Workplace Trends & Service Insights for Leadership

Stronger Culture of Responsiveness and Care

CONNECTED TO ACTIONS, NOT JUST STORAGE

Feedback That Talks to Your Systems

Integrate with facility management apps (auto-creating work orders), SMS/WhatsApp, Slack/Teams (for instant alerts), and analytics platforms (dashboards). API connections enable custom routing to HR, IT, or operations teams.

Schedule a Demo
GIVE USERS A VOICE, WHEREVER THEY ARE

 Every Space Has a Story

Targeted feedback drives specific improvements. Different areas of your organisation benefit uniquely, allowing for precise enhancements where they matter most.

  • Washroom Feedback: Rate cleanliness and hygiene instantly.
  • Cafeteria Ratings: Share meal experience, wait time, or menu suggestions.
  • Meeting Room Reviews: Report AV issues or comfort problems.
  • Reception Feedback: Track guest experience and front-desk service.
  • Event Surveys: Capture attendee satisfaction in real time.
SEE WHAT HAPPENS WHEN FEEDBACK BECOMES ACTION

 Voice of the Workplace

Discover the impact of Nhance firsthand. See how leading organisations leveraged our solution to redefine and elevate their service quality across all touchpoints.

Discover the impact of Nhance firsthand. See how leading organisations leveraged our solution to redefine and elevate their service quality across all touchpoints.

POWERED BY NHANCE CONNECTED PORTFOLIO INTELLIGENCE PLATFORM

Meet Maverick: Your AI for Smarter Buildings

Maverick is Nhance’s agentic AI designed to support every service across your building portfolio. Built on the open-architecture Context Model Protocol (CMP), it understands the full context of your spaces – who’s using them, how they perform, and what they need next. 

With dedicated AI agents for energy, maintenance, workplace experience, and more, Maverick turns building data into real-time action.

Request a Demo
EVERYTHING YOU NEED TO MAKE EVERY VOICE COUNT
Feedback FAQs
  1. Do users need to log in to give feedback?

    No — QR feedback forms work anonymously or with optional name entry.

  2. Can we customise feedback forms?

    Yes — choose rating types, questions, and response formats.

  3. Can feedback be submitted in different languages?

    Yes — multi-language support is built-in.

  4.  What happens after feedback is submitted?

    Low scores trigger alerts or tasks. All feedback is logged and reportable.

  5. Is it mobile-optimised?

    Yes — QR feedback works perfectly on any smartphone.

  6. Can we track response and resolution time?

     Yes — from submission to closure, it's all logged.

  7. Can feedback go to different teams based on location?

    Yes — routing rules are configured per QR zone.

  8. Can users submit photos with complaints?

    Optional — image uploads can be enabled for reporting issues.

  9. Does it work offline?

    Forms require internet to load; responses are saved in real time.

  10. How quickly can we set this up?

    Within 2–3 days. Just generate QR codes and place signage.