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Nhance – Digital Buildtech Pvt Ltd.

WORK ORDER MANAGEMENT

Manage Every Work Order
in One Place

Whether it's a reactive issue, a scheduled PPM, or a compliance-related inspection, Nhance Work Order Management helps you manage it all.

ONE PLATFORM TO MANAGE YOUR WORK ORDER

Full Visibility. Total Control.

Create work orders manually, from alerts, or via automation rules. 

Assign them to internal teams or vendors, monitor progress in real time, attach assets and documents, and log every update — with SLA tracking, approvals, and full audit trails.

Create work orders manually, from alerts, or via automation rules. 

Assign them to internal teams or vendors, monitor progress in real time, attach assets and documents, and log every update — with SLA tracking, approvals, and full audit trails.

ONE PLATFORM TO MANAGE YOUR WORK ORDER
Full Visibility. Total Control.

Create work orders manually, from alerts, or via automation rules. 

Assign them to internal teams or vendors, monitor progress in real time, attach assets and documents, and log every update — with SLA tracking, approvals, and full audit trails.

COMPLETE WORK ORDER CONTROL

From Reactive to Resolved — Without the Hassle

Nhance streamlines your work orders. We swap outdated paper trails and guesswork for precision tools, bringing accuracy and control to your operations.

Flexible Work Order Creation

Log requests manually, via alerts, mobile app, or QR scans.

Smart Assignment

Auto-route tasks based on job type, role, and shift timing.

SLA Monitoring

Track timelines, trigger breach alerts, and escalate delays.

Approval Workflows

Set multi-step flows for inspections, budgets, or reviews.

Attachment Support

Add photos, checklists, manuals, or voice notes to tasks.

Asset & Location Tagging

Link work orders to specific equipment or areas.

Templates & SOPs

Use pre-built templates with steps and checklists for recurring tasks.

Closure & Communication

Enable comments, capture signatures, and geo-tagged completions.

Anomaly Detection

Spot issues early with AI-driven insights.

 

Simulation Engine

Model “what-if” scenarios for energy, occupancy, and asset loads.

Digital Handover

Capture design-to-operation data for lifecycle traceability.

 

FOR BUILDINGS THAT LIVE AND LEARN

Built for the Living, Learning, Evolving Building

With live data, layered insights, and powerful simulations, get a clear picture of what’s working, what needs attention, and where there’s room to improve.

Live System Sync

Real-time integration with BMS, IoT, and energy systems.

3D Spatial Modeling

Navigate your building virtually for immersive operations.

Contextual Data Layers

Overlay IAQ, occupancy, energy, and asset data.

Setpoint & Alert Mapping

Visualise and control thresholds within the twin.

Anomaly Detection

Spot issues early with AI-driven insights.

 

Simulation Engine

Model “what-if” scenarios for energy, occupancy, and asset loads.

Digital Handover

Capture design-to-operation data for lifecycle traceability.

 

Anomaly Detection

Spot issues early with AI-driven insights.

 

Simulation Engine

Model “what-if” scenarios for energy, occupancy, and asset loads.

Digital Handover

Capture design-to-operation data for lifecycle traceability.

 

EVERYTHING FLOWS INTO ACTION

One Workflow. Many Triggers.

Nhance’s 4-stage workflow is designed for flawless service. It systematically guides each task, ensuring every step is covered and no service gap ever occurs.

data
01
Create & Classify

Log work orders manually, via mobile, alerts, or PPM—with priority, asset, zone, and SLA tags.

sync
02
Auto-Assign Tasks

FIXO routes jobs to the right technician or vendor based on role and availability.

 

layers
03
Track & Complete

Monitor progress, add attachments, and close with geo-tagged photos and signatures.

dashboard
04
Report & Review

Feed data into SLA dashboards, audit logs, and compliance reports.

data
01
Data Mapping

Integrate sensor feeds, equipment tags, and system protocols.

sync
02
3D Model Integration

Sync spatial geometry with real-time building data.

layers
03
Data Layering

Enrich the model with live sensor and system performance overlays.

dashboard
04
Visualisation & Control

Navigate spaces, detect anomalies, and take action — all from one digital interface.

MAKE SERVICE DELIVERY VISIBLE, ACCOUNTABLE, AND MEASURABLE

No More Chasing Work Orders

Nhance transforms service management by providing real-time visibility, automated assignments, and clear tracking, boosting your team’s productivity.

Clear Task Ownership Across Teams & Sites

Faster Execution with Seamless Task Flows

Audit-Ready Logs with Full Traceability

Stronger Accountability in Every Facility Operation

WORK ORDERS THAT PLUG INTO YOUR ECOSYSTEM

Connected Tasks. Unified Ops.

Nhance links work orders to FIXO (execution), Asset Management (history), PPM (scheduled jobs), and Vendor Systems – creating one unified service hub.

Schedule a Demo
REACTIVE, PLANNED, OR COMPLIANCE — ALL COVERED

Tailored for Every Facility Team

Every department has distinct operational needs. Nhance flexibly adapts, ensuring its features precisely align with your unique requirements across all areas of your organisation.

  • FM Supervisors: Create tasks for AC breakdowns, light repairs, and plumbing.
  • Technicians: Receive and close jobs in FIXO with photos and notes.
  • PPM Teams: Get recurring tasks auto-generated every week or month.
  • Compliance: Create audit-based work orders with document capture.
  • Vendor Partners: Assign external jobs and track SLA and feedback.
SEE HOW SMART WOS IMPROVED PERFORMANCE

More Jobs, Less Chaos

See how leading organisations are using Nhance Digital Twin to streamline operations, improve sustainability, and elevate user experiences across complex spaces.

Discover the impact of Nhance firsthand. See how industry leaders leveraged our solution to redefine and elevate their operations, achieving unparalleled efficiency and growth.

POWERED BY NHANCE CONNECTED PORTFOLIO INTELLIGENCE PLATFORM

Meet Maverick: Your AI for Smarter Buildings

Maverick is Nhance’s agentic AI designed to support every service across your building portfolio. Built on the open-architecture Context Model Protocol (CMP), it understands the full context of your spaces – who’s using them, how they perform, and what they need next. 

With dedicated AI agents for energy, maintenance, workplace experience, and more, Maverick turns building data into real-time action.

Request a Demo
MANAGING TASKS JUST GOT SMARTER
Work Order FAQs
  1. Can anyone create a work order?

    Yes — with role-based access: admins, supervisors, and authorised requestors.

  2. Does it support mobile usage?

    Absolutely — create, assign, and complete WOs via the Nhance FIXO app.

  3. Can I attach documents or photos?

    Yes — add supporting files, images, SOPs, and voice notes.

  4. Can a WO be linked to an asset?

    Yes — tag it to an asset, location, or vendor.

     

  5. Does it track SLAs?

    Yes — with breach alerts and auto-escalation if needed.

  6. Can I customise approval flows?

    Yes — define multi-step approvals based on cost, category, or zone.

  7. Does it support recurring tasks?

    Yes — especially useful for PPM and AMC schedules.

  8. Can I view team workload and status?

    Yes — dashboards show open, in-progress, overdue, and closed jobs by person/team.

  9. How do I assign external vendors?

    Through linked vendor accounts with task visibility and SLA tracking.

  10. How long does it take to set up?

    A basic work order system can be deployed in under 1 week.